
Support
Our shared success story extends beyond the completed project. The handover of the system merely marks the beginning of our long-term partnership, in which continuity and support are top priorities.
Even after the smooth commissioning, we will continue to support you with a wide range of offers and services:
First-level support: Our dedicated support team is available 24/7 to provide immediate assistance with urgent issues and questions.
Expert advice: Our experts are available to you with their specialist knowledge and experience to help you with complex challenges and find solutions.
Further development of your solution: Your business environment is constantly changing, and we support you in continuously adapting and optimizing your solution to meet the changing requirements.
We see ourselves as your reliable first point of contact, understanding and addressing your current concerns and issues. Our diverse team, comprised of experienced project managers, competent consultants, and talented developers, offers you a comprehensive, one-stop service.
To ensure you're always up-to-date and your team can work efficiently with the system, we offer training, webinars, and a wide range of other services. Your satisfaction and the long-term success of your project are our top priorities. Our tailored training and resources will help your team unlock the system's full potential.
Email inquiries
Please send us an email at info@o-x.ch
We will get back to you as soon as possible. The response time is specified in your support contract. Please include detailed information, screenshots, and any other relevant details about the issue in your request
Phone support
Phone: +41 41 551 31 31
Our hotline is available as follows:
Mon–Fri 8:00 AM – 12:00 PM and 1:30 PM – 5:00 PM.
(excluding public holidays in the Canton of Lucerne)
